Operating System and Environment
  Enterprise alarm monitoring automation.
  Windows XP Professional, Vista Business/Ultimate, 7 Professional/Ultimate Server 2003/2008 32/64 bit
  Client Server Networks.
  Industry standard scalable SQL database (SQL 2005/2008)
  Licensing for 250 ~ 500,000 + clients
  State of the art, consistent user interface.

Monitoring Features
  Automatic dialling using Windows dialler or optional TAPI module.
  Comprehensive alarm format and receiver support.
  Up to 16 digit numeric or alphanumeric account codes.
  Up to 36500 zones per partition.
  Up to 36500 users per partition.
  Site plan/layout display
  User defined dispatch instructions on alarm attendance screen for alarm events.
  Test mode with automatic cut out able to be set at Account, Event or Zone level.
  User defined Priority settings for alarms.
  Comprehensive Opening / Closing management.
  Client filtering by operator
  Alarm filtering by action plan
  Automatic alarm priority escalation by time pending or multiple activations
  Scheduled action plans – vary by time of day or open/close status
  Events Notification sent directly to pager, mobile phone, e-mail (optional modules)
  Support for multiple time zones and daylight savings changes
  Sophisticated predefined response plans.
  Caller ID logging with unexpected number warning capability

Data Security
  Automatic warm backups
  Auto Restore of data to backup server
  Data Archiving

Reports and Queries
  Comprehensive lookup tables & reports
  Reports may be manually or automatically printed, e-mailed with optional modules.
  Comprehensive alarm report & history
  Advanced task masking for assignable tasks at Account Event or Zone level
  Alias / Guard Dispatch code
  Log of contacts with emergency and after hours callouts.
  Operator & Client maintenance audit trail
  Flexible supervisor defined operator security

  Full range of optional modules