Client records can be added, deleted and edited. To access these functions click the Search Clients item from the main menu.

Search Clients
Client Search pop-up window

The Sort by drop-down menu offers different ways of viewing the client list: either by Client Number or Name. The default option can be selected in System Settings.

The client list can be viewed in three different ways by switching between these buttons:

Basic View
Basic View
Detail View
Detailed View
Password View
Password View

Show only Base accounts

The default search settings will show all non-template accounts in the results. You can change this by checking or unchecking the boxes for Base Only.

Base and Template Search options

Base Only means that only Base accounts will be displayed in the results (other area accounts will be hidden).

Notes: Templates checkbox which is available in earlier versions has been moved to the right click menu on Client Search buttons. See Client Search section.

Recent Clients

Recently selected clients appear in the Recent Client list on the right of the window. This list can be cleared by clicking the cancel button.

Client Search

Client Search Entry Box

There are three search buttons that search for the text you have entered:

Wildcard search button.

Wildcard search button.

Finds any results that contain the text.

Shortcut: Enter key

Begins with search button.

Begins with search button.

Finds results that start with the text.

Shortcut: Tab key

User search button.

User search button.

Finds clients with users assigned that match the search criteria.

Right click search fields.
Right click the search buttons to choose search criteria options.

Right click one of these three buttons to popup a list of the fields to be searched. The default selection for the right click search fields can be set-up in system settings.

The search function is not case sensitive and it is possible to enter only parts of phrases or strings to locate a client.

Templates Only means that only Template accounts will be displayed in the results (normal clients will be hidden).

Search by Area and Port ID

You can also search for client IDs on a specific Area and Port ID. Use this format:


So for Client ID 1234, Area 5, and Port 01, you would search for:

Standard Client Search
A normal search for Client ID will show any matching areas and ports.
Area and Port Client Search
A more specific search that includes the Client ID, area, and port ID.

You don't need to use both the Area and Port ID for the search. You can also search just for matching areas, or matching ports. If you leave out the Area part of the search, it will search only for Base Accounts. Here are a few examples:

Search phraseResults
0004(3)Searches for client id of 0004, area 0003, any port.
0004(13)Searches for client id 0004, area 0013, any port.
0004(3)-02Searches for client id of 0004, area 0003, port id 02.
0004-02Searches for client id 0004, Base Account, port 02.

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