Confirmed Alarms

A confirmed alarm is an activation which has met certain conditions indicating an high confidence genuine alarm. An activation can be confirmed in a number of ways:

In the U.K. there is a requirement (BS 8243) that police are not called to an activation unless the alarm is confirmed. And then only if the client has a valid URN number. The way Patriot handles this is to filter the police out of the response plan unless the alarm has been confirmed.

Prerequisites

Setup

On the Status tab of any client use the Status selector to insert two new status’s and enable the Police Filter on both of them. The first status should have the checkbox ‘Show Full Response When Confirmed Alarm’ checked, and the second should have the same option unchecked.

Site Status
Insert a new client status to filter the police from alarm response until confirmation arrives

The first new status should then be assigned to clients who do have a valid URN. The police will appear on the Patriot alarm response plan but only if the alarm has been confirmed. The second status should be assigned to clients who do not have a valid URN. This will stop the police appearing on the Patriot response plan - even if the alarm is confirmed.

The Special Option could be set on the Action Plans when using Confirmed Alarm:

The "Pre-Confirm" Special Option should be set on your action plan(s) which represent transmission fault events.

A new action plan named "Confirmed Alarm" must be created. Set the new action plan's Special Option to "Confirmed Alarm" and ensure that it given a priority greater than zero. When this action plan is assigned to an event this tells Patriot that the event represents a confirmed alarm. Assigned all confirmed alarm event types in your templates to use this Action Plan.

With this setup, the following will occur:

Condition(s) Result
Site using ‘Show Full Response When Confirmed Alarm’ site status. Receives alarm signal followed by confirmed alarm signal. Police filtered out of response from initial unconfirmed activation, but added to response when confirmed event received. Site Status message on activation report also changes to ‘Confirmed Alarm’ once confirmed.
Site using ‘Show Full Response When Confirmed Alarm’ site status. Receives confirmed alarm signal only. Activation created with police showing in response plan. Site Status message on activation report also changes to ‘Confirmed Alarm’ once confirmed.
Site not using ‘Show Full Response When Confirmed Alarm’ site status. Receives alarm signal followed by confirmed alarm signal. Police filtered out of response from initial unconfirmed activation. Confirmed alarm event has no effect, it doesn't add police to response plan or change site status message or create a new activation report.
Site not using ‘Show Full Response When Confirmed Alarm’ site status. Receives confirmed alarm signal only. Activation created with police filtered out of response. Site Status message on activation report shows the Site status message not ‘Confirmed Alarm’.

Note: If a client has multiple activations outstanding when a confirmation signal is received, the highest priority outstanding alarm will be confirmed.