Users can receive and response to events, arm & disarm their alarm panel, control doors & lights and view their site details
Two way GSM and fast SMS messaging features. Notify users on alarms, send them manual messages & allow users to interact with Robo Op
Robo Op allows automatic operator features and user interaction which will free up operators for priority tasks.
Patriot's powerful text messaging modules automate dispatch and alarm response. Many universities, public authorities, tourist resorts and industrial complexes have in-house security departments but it is not cost effective to have personnel covering 24/7 alarm monitoring shifts.
Patriot in conjunction with Text Messaging enables security personnel to leave the monitoring station to attend to an alarm, while signals continue to be automatically processed and despatched to mobile phones. Text messages can be sent to a security patrol in a matter of seconds. This reduces operator delay and ensures that response staff receive the signal and description first hand, eliminating potential confusion.
Automate incident notifications
Pre-configure Text messages content (Patriot Professional and Enterprise only) and recipients
Configure messages to require acknowledgement
Use GSM or CDMA networks
Messages held by service provider until delivered
Text messages can be both received and sent by Patriot software
Advanced Messaging Module requiredIndividually Acknowledge SMS Text Message (GSM)
Advanced Messaging Module requiredCancel Sending Activation Message, if an opening signal is received within predefined period (Paging, GSM, CDMA or Email)
Compatible AT Commands GSM Modem such as a Sierra FX30S LTE M1 or a Sierra GL8200. Compatible SIM card from local provider.
Patriot's powerful SMS Gateway text messaging module automate dispatch and alarm response. Alarm activations can produce automated alarm notifications through the SMS gateway to alert Users and Keyholders of any event at their site. Automatic messaging allows notifications to be sent instantly reducing operator delay and adding beneficial services for your customers. The SMS gateway is faster than the traditional GSM Modem and can send hundreds of text messages in the same time it takes a GSM Modem to complete sending one. This works well with handling late to close alarms that occur at the same time, power outage and wide spread faults and the Patriot mass messaging feature.
Use Internet, no GSM modem required
Have a preset delay setup on messages
Internet connection. Account setup with compatible SMS Gateway
Patriot's powerful Email module can automate dispatch and alarm response. Automated notifications can instantly be sent to response teams and received on email enabled mobile phones or other devices.
The Email module can be used to send client equipment maintenance notifications to technical support teams.
With the Email Alarm Receiver task, email notifications can be received from selected client equipment.
Predefined reports can be emailed by Patriot with one mouse click. Alternatively they can be configured to run automatically at pre-defined times - as often as required. Automated reports can be emailed to individuals or groups of recipients. Configuration is quick and simple.
Send out reports at any interval you choose
Combine reports from multiple sites
Send reports in PDF format
Email event notifications to users automatically
The Email Module can be added to your existing Patriot system quickly and simply with the application of a new Patriot registration code
No software reinstallation or database upgrade is necessary
View a sample e-mailed report in PDF format
Patriot Package: Patriot Lite, Professional or Enterprise
Other requirements: Email Module, SMTP mail provider
Reduce costs and automate responses with Patriot's Messaging Modules
Patriot's powerful Paging modules automate dispatch and alarm response. Many universities, public authorities, tourist resorts and industrial complexes have in-house security departments but it is not cost effective to have personnel covering 24/7 alarm monitoring shifts.
Patriot in conjunction with messaging enables security personnel to leave the monitoring station to attend to an alarm while signals continue to be automatically processed and despatched to pagers.
Messages can be sent to a security patrol in a matter of seconds. This reduces operator delay and ensures that response staff receive the signal and description first hand, reducing potential confusion.
The Patriot Message Paging module integrates with paging systems - public or private - to enable response personnel to be automatically notified when activations are received.
The module is compatible with most paging systems whether in-house or via telecommunications providers. the module supports the PET Protocol
Notifications can be sent to any number of recipients and are usually received on standard pocket pagers
In Patriot Professional and Enterprise, the content of the messages can be modified as required. In Patriot Lite the format is fixed
No specialised equipment is required. (This assumes that Paging System resources are already in place.)
Other requirements: Patriot Message Paging Module
Patriot can be configured to require acknowledgment of text messages. If acknowledgment is not received, the message will be escalated to further recipients or to an operator. The message can be escalated via both GSM and CDMA networks. Acknowledgments and escalation events are recorded by Patriot.
Text messages can be targeted at response personnel according to their shift patterns. This is particularly useful in elderly care facilities where staff shift patterns require targeted messaging.
Operators can control whether a text message is actually sent as part of an activation procedure.
Requirements:Patriot Professional or Enterprise & compatible messaging module (Paging, GSM or Email Modules)
Individually Acknowledge SMS Text Message (GSM)
Cancel Sending Activation Message, if an opening signal is received within predefined period (Paging, GSM, CDMA or Email)
The Advanced Text Messaging Module will enable you to provide a more responsive service to your customers and maximize your monitoring station's profitability.
Video tutorials help new operators get an understanding of Patriot and advanced operators pick up time saving tips and tricks.
View our full library of documentation on Patriot and Patriot Modules by logging in here
Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.
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