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Additional Modules


Additional Modules can be added to the Enterprise, Professional and Lite packages to customize your Patriot system to meet your station requirements.


  • Camera Modules

    Camera Modules

    Live View, Video Verification, Video Recording and Virtual Guard Tours are some of the features available with Patriots Camera Modules.

  • IP Modules

    IP Modules

    Monitored IP alarm panel that use GPRS or TCP/IP networks directly through the internet. No Alarm Receiver required.

  • Messaging Modules

    Messaging Modules

    Messaging Modules can send automatic notifications, reports, allow Users to become the first response or extend late to close alarms from a cellphone.

Select a module for more information:



Features:

  • Automate incident notifications for Events such as Late to Close, system alarms, Ac Fails or any other event.

  • Operators can send manual text messages to Users as part of an activation procedures.

  • Operators can send manual text messages to Users firectly from a Users or Sites details.

  • Messages held by service provider until delivered and Patriot receives the acknowledgement.

Features with additional Modules:

  • Pre-configure a range of Text messages formats, details and content. * Advanced Messaging Module

  • Configure messages to require acknowledgement. If acknowledgement is not received, the message can be escalated to further recipients or to an operator. * Advanced Messaging Module

  • Receive Text messages and configure Patriot to use received text messages to acknowledge alarms. * Advanced Messaging Module

  • Cancel sending a Text Message if an opening signal is received within predefined period. * Advanced Messaging Module

Example:

Users can be automatically sent a Text Messages if their store is Late to Close, there is a AC Fail or for any other event in Patriot. You can also Text Message guards on high priority alarms or technicians on system error events. These can be defined at a Global, Dealer or Client level making response customizable to your station requirements.

Requires a GSM Modem and active local SIM CARD. We recommend the Sierra GL8200.

Features:

  • Uses the Internet - No GSM Modem required.

  • Can send large amounts of Text Messages much faster than a GSM Modem.

  • Automate incident notifications for Events such as Late to Close, system alarms, Ac Fails or any other event.

  • Operators can send manual text messages to Users as part of an activation procedures.

  • Operators can send manual text messages to Users firectly from a Users or Sites details.

Features with additional Modules:

  • Pre-configure a range of Text messages formats, details and content. * Advanced Messaging Module

  • Cancel sending a Text Message if an opening signal is received within predefined period. * Advanced Messaging Module

Example:

Users can be automatically sent a Text Messages if their store is Late to Close, there is a AC Fail or for any other event in Patriot. You can also Text Message guards on high priority alarms or technicians on system error events. These can be defined at a Global, Dealer or Client level making response uniquely customizable and powerful.

Features:

  • Automated notifications can instantly be sent to Users email account and viewed on email enabled mobile phones or other devices.

  • Send automatic or manual work orders or servicing requirements of clients to technical support teams.

  • Email reports to Users or Bureaus in PDF, Word or Excel format.

  • Automated reports can be emailed to individuals or groups of recipients.

  • Send Billing breakdown reports to Bureaus or Site Managers that use Single Line Billing.

Features with additional Modules:

  • Receive email notifications from clients and devices. * Email Alarm Receiver Module

Example:

Users can be automatically emailed if their store is Late to Close, there is a AC Fail or for any other event in Patriot. You can also email guards on high priority alarms or technicians on system error events. Send Log Reports to Users, Online / Offline reports to Bureaus and email work orders to Technicians.



Features:

  • Send notifications to Plink Smart phone Users.

  • Allow users can extend Late to close alarms by sending a reply text message in correct format to a Late to Close text message notification.

  • Users can extend Late to close alarms by sending an email in correct format as a response to a Late to Close email notification.

  • Users can extend Late to close alarms through the Plink Smart Phone app.

  • Allow User/s to Be First Response and acknowledge or Fallback the Alarm via Email, Text Message or Plink smart Phone APP.

  • Users can view and edit their details and site details on their phone web browser, Plink app or any web capable device.

  • Text Messages and emails will, if not in a Patriot recognized format, appear as notifications to operators with the full message.

Requires Patriot Professional or Patriot Enterprise


Features:

  • Relevnant cameras video events and live feed are displayed instantly (or with one click on a single monitor) for the operator

  • A standard UI and set of controls makes utilizing camera systems easy for operators.

  • Client privacy is protected by optionally restricting camera access to activation situations only.

  • Cameras Linked to Zones allow you to customize which cameras are relevant for which zones and areas of the site. Link multiple cameras to one area and have one camera linked to multiple zones.

  • Receive live feed through RTSP & ONVIF compatible cameras.

  • Receive alarm events from compatible camera systems.

  • The Patriot CatchIT system allows you to ignore motion detection and camera events that are likely false alarms but will show all relevant camera events to an operator on a qualified alarm from a camera system or traditional alarm panel.

  • Enhanced functionality such as Video Verification and two way audio available for selected brands including Hikvision, Risco, Dahua, Mobotix, Rialto, UDP, Bosch, Samsung, Videofied + More

Example:

Utilize site camera systems to send Motion Detection alarm to your CMS or ARC station. When a camera alarm or standard panel alarm event is received a video event can be viewed by an Operator as well as live camera feeds. Operators can use compatible camera controls to move the camera, communicate with the site using two way audio and control DVR outputs.

Requires Patriot Professional or Patriot Enterprise

Features:

  • Maps are accessed with one mouse click from the Patriot alarm response window.

  • GPS Tracking monitoring of Lone Workers, Guard Positions and high risk personnel.

  • Maps are interactive and can be moved around by the operator and Satalite and Street View can be used to improve response time.

  • Activation Mapping will show mutiple activation and guard locations displayed onto one map.

Example:

Interactive maps can help operators direct dispatch and patrols to sites quickly and effectively. Lone Workers and Mobile users can be tracked and GPs locations updated to pinpoint their locations.

Requires Patriot Professional or Patriot Enterprise

Features:

  • Real-time 24/7 customer & Bureau access to alarm monitoring information.

  • Uses a standard web browser such as Chrome or Firefox.

  • Clients can access their site details, logs (history), activation reports, user list, activation response plans, zone listing, open/close schedules and track and document after hours entries and departures.

  • Use Security Groups for complete control over what each User or Bureau may access.

  • ICA traffic is encrypted ensuring data security.

  • Multi language Support.

  • Technicians can put Sites, Areas or zones on test mode and take them off from their mobile phone, no need to ring an operator.

Example:

Users, Bureaus and Technicains can view site details, logs (history), activation reports, user lists, response plans, zone information and open/close schedules from any web capable device.

Requires Patriot Professional or Patriot Enterprise

Features:

  • Compatible with CSV accounting packages such as MYOB and Xero.

  • Reduced manual data entry by automating one off charges such as alarm attendances work orders.

  • Automated and reconciled accounting data transfers.

  • Relevant details provided on invoices.

  • Consolidated site invoicing (multiple sites on one invoice).

  • Temporary alarm billing and Work Order billing.

  • Excel Reconciliation reports.

  • Tight integration to accounting applications.

Example:

As well as monthly charges for different lines (services) a site can be charged callout fees based on alarm types or manually added by an operator. Work completed can be charged through work order billing and accounting reports can be produced with billing details passed to any CSV compatible accounting software.

Requires Patriot Professional or Patriot Enterprise

Features:

With a Patriot IP Receiver module no receiver is required. IP signals from Panels and devices can be sent via over the internet and GPRS directly to the Patriot Server.

Features:

  • Notification on panel communication / polling failure.

  • View status of all panels at any time.

  • No PSTN receivers required.

  • Reduce costs including eliminating panel call costs.

  • Multipath IP, Emizon, SIA DC09, Arrowhead, ICT, CSV, Webwayone + more modules available.



Combines the flexibility of Patriot monitoring software with the features of the Telephony, SMS Messaging and Mapping modules for Lone Workers. As well as logging the calls, Patriot can be configured to record them and to associate them with events in the signal logs. Messages can be quickly accessed and replayed at any time. Operators require only minimum training to enable them to quickly and efficiently respond to lone worker emergencies. Patriot Lone Worker software helps ensure your employees health and safety.

Example:

A Lone Worker working remotely can press an alert button which will send an alarm and GPS coordinates to the CMS / ARC and be displayed within an interactive map for an operator to respond to.

Requires Patriot Professional or Patriot Enterprise



Asterisk Autodial

Integration for Asterisk based VoIP PBX. This module allows your operators to auto-dial customers and users directly from Patriot. A simple click of phone numbers from within Patriot alarm activations and response plans will autodial clients, response teams and users.



TAPI Dialler

Digital PBX uses can have all the advantages of the Patriot autodial function. Available for TAPI compliant digital and VoIP PBXs, the TAPI Dialler enables your operators to make calls with one mouse click. This reduces potential operator error and improves response times.

Features:

  • Generate alarms from emails.

  • Emails can acknowledge events.

  • Patriot will monitor a standard POP3 email address.

  • Utilize devices that can send customized emails.

  • Compatible with certain Navman devices.

Requires Patriot Professional or Patriot Enterprise

Features:

Patriot's powerful Paging modules automate dispatch and alarm response. Many universities, public authorities, tourist resorts and industrial complexes have in-house security departments but it is not cost effective to have personnel covering 24/7 alarm monitoring shifts.

Patriot in conjunction with messaging enables security personnel to leave the monitoring station to attend to an alarm while signals continue to be automatically processed and despatched to pagers.

Messages can be sent to a security patrol in a matter of seconds. This reduces operator delay and ensures that response staff receive the signal and description first hand, reducing potential confusion.

  • The module is compatible with most paging systems whether in-house or via telecommunications providers & supports the PET Protocol.

  • Notifications can be sent to any number of recipients and are usually received on standard pocket pagers.

  • Pre-configure a range of messages formats. * Advanced Messaging Module

Example:

A User can be paged.

Requires Patriot Professional or Patriot Enterprise



The Internet Dealer Access Module allows Dealers log into Patriot and update their clients, add clients and change response settings. The station may customize each individual logins access settings.

Features:

  • Dealers / Bureaus can view and maintain customer details remotely without having to involve your busy operators.

  • Make the maintenance process more efficient for the Dealer / Bureau and the station.

  • Reduce operational costs for the monitoring station.

  • ARC or CMS management always retain full control over the dealer / bureau access and security rights.

  • 24/7 Real-time access for Dealers / Bureaus, Engineers and Installers.

  • All data stored in a central location - no duplication.

  • Industry standard connections for reliability and security.

Example:

A Dealer / Bureau can log into the Dealer Access and setup a new client and their schedule, users etc without involving an operator. Stations can individually customize what each Dealer / Bureau can see or edit.

Requires Patriot Professional or Patriot Enterprise



Patriot can be configured to record the contents of the camera monitor window each time an operator responds to a camera enabled activation. After the activation is completed, the video recording can be reviewed from the client activation history tab or the completed activations maintenance menu item.

Features:

  • Saves operator camera action recordings to .avi video (H.264 codec) files.

  • Review recorded videos from the Client History

  • Recordings show exactly what an operator saw in the camera viewport(s) during the course of an activation response, and what camera actions were taken.

  • Configure the quality of the recordings, the duration the files are kept in the main recording file and when they are moved into the archive.

  • Compatible with the RTSP Camera Module and cameras,ONVIF, Hikvision, Dahua, Mobotix, Samsung + more

Requires Patriot Professional or Patriot Enterprise



Virtual Guard Tours are a value added service that you can offer your clients to conduct remote tours of sites utilizing the sites camera system.

Features:

  • Virtual Guard Tours are a value added service you can offer and sell to your end clients.

  • Use Guard Tour Reminders to set up Virtual Guard Tours that will generate activations for Operators to pick up.

  • Select which cameras are viewed in the tour, the duration for each camera and notes on what needs to be viewed or recorded.

  • Operators are locked into viewing the Virtual Guard Tour but can pause and resume the Tour if a high priority alarm is received.

  • Compatible with the RTSP Camera Module and cameras,ONVIF, Hikvision, Dahua, Mobotix, Samsung + more

Requires Patriot Professional or Patriot Enterprise



This module allows clients who aren't actively monitored to be stored in the Patriot database, but not to use up a full monitored client in the license. The number of monitored and non-monitored clients is calculated separately, and the totals are displayed in the Help window.


Non Monitored Accounts are used for...

  • Sites that are under renovation and need the monitoring temporaraliy stopped.

  • In the intermin when a residental home is sold and the new owners are moving in and no monitoring contract has been completed.

  • Temporary monitored sites such as holiday homes and mobile sites.

Requires Patriot Professional or Patriot Enterprise



Patriot SDK comes in three flavours which can be used in various ways to interact with third party software, devices and hardware. This allows stations to integrate with Lone Worker devices, create phone apps for their clients to view and update details, connect to DVR and camera systems or receive signals direct from alarm panels.

Features:

  • The Task SDK will enable third party software developers to integrate their own receivers and other signal receiving devices into Patriot via a task and signals will be logged to the Patriot database.

  • The task is able to insert clients into the database, type checking and data validation are performed on insert.

  • An assignable task can be created. The task can be assigned to various response plans, as per the standard Patriot email or SMS task. When a signal triggers this response plan the task will be notified and can respond accordingly, like send the event onto another piece of software in whatever customised format is required.

  • The task can also respond to operator initiated events during an activation. A button can be displayed on the Activation window, and when pressed, the task can perform whatever function is required.

  • The Camera Integration Plugin enables 3rd party software developers to plug in a camera interface. When a camera is to be viewed from Patriot, a request will be made through the Patriot camera interface. The 3rd party integration can then display any content required in the integrated camera window, or interface with any other external application.

Requires Patriot Professional or Patriot Enterprise

The Patriot Telephony Module automates many of the repetitive and time consuming tasks required of monitoring station operators by allowing customers to interact with Patriot using their phone's keypad. With interactive option menus and pin security this autmoates time consuming Operator tasks and CMS functions such as late to close management, guard health checks and site status queries.

They can be fully interactive with option menus, PINs and user responses all being used to provide customer service with minimal operator involvement. The Telephony module is a key component of Patriot's Lone Worker application. Used in conjunction with the Text Messaging module, Telephony provides failsafe incident reporting for lone workers.

Features:

  • Both inward and outward telephony tasks can be automated.

  • Multiple line options (Multiple Telephony interface cards can be used where more than four lines are required.)

  • Multi Language.

  • Locally created audio files intergrate easily so clients encounter familiar accents and language.

  • Key component of Patriot's Lone Worker application and can be used in conjunction with the Text Messaging module creating failsafe incident reporting for lone workers.

  • Can be used in conjunction with the Text Messaging Module to provide personnel tracking facilities.

Requirements: Patriot Telephony Module, Asterisk based PBX, Patriot Professional for Telephony hosting PC

Requires Patriot Professional or Patriot Enterprise

Features:

  • From initial sales leads, right through to financial performance, the Patriot ERP system will keep your Security business running smoothly and efficiently.
  • Patriot ERP integrates your Patriot monitoring and accounting systems. Includes CRM, Inventory, Accounts Payable, Invoicing, Accounts Receivable, General Ledger and Financial Statements.
  • Never lose track of jobs or payments with Patriot’s integrated suite of products designed to streamline all of your company’s processes.

Requires Patriot Professional or Patriot Enterprise

Using local PSTN calls this module allows receivers to communicate with Patriot via the internet.

This allows stations customer base to be extended into other cities and areas - expanding your source of monitoring prospects.



Features:

  • No customer alarm panel replacements or upgrades are required.

  • Network integrity constantly monitored with an optional failover PSTN signalling option available.

  • Intelligent communication control is designed to cope with slow or intermittent internet connections.

  • Compatible with most popular PSTN alarm receivers.

Requirements: Broadband Internet at CMS and remote receiver location PSTN line at receiver location and modem at CMS

Requires Patriot Professional or Patriot Enterprise

Patriot Workstations can be deployed off site via WAN, Internet and VPN. Remote workstations use Microsoft Terminal Services and no additional licensing is required. Allows Monitoring Stations with clients in multiple cities where local operators and response are required to be intergrated and when applied with Patriot Enterprise this enables activations to be filtered by location directly to local operators.

Requires Patriot Professional or Patriot Enterprise

Features:

The Advanced Text Messaging Module will enable you to provide a more responsive service to your customers and maximize your monitoring station's profitability.

  • Receive acknowledgement of messages.

  • Alarm Escalation.

  • Cancel Sending Activation Message, if an opening signal is received within predefined period (Paging, GSM, CDMA or Email).

  • Individually Acknowledge SMS Text Message (GSM).

  • Text messages can be targeted at response personnel according to their shift patterns. This is particularly useful in elderly care facilities where staff shift patterns require targeted messaging.

  • The module is added to existing Patriot installations quickly and easily by remote license update. No reinstallation or database upgrade is required.

Example:

A User can be messaged on a Late to Close and if they don't acknowledge the alarm it can be passed to another User or a station Operator.

Requires Patriot Professional or Patriot Enterprise



This module automates the control of outputs (relays) which can be wired into a PC output board. Patriot operators can trigger these or automate the triggers from response plans within Patriot.

Common uses for this module include:

  • Turning a strobe light on / off

  • Controlling a barrier arm

  • Turning a siren on / off

Requires Patriot Professional or Patriot Enterprise

Patriot security alarm and camera partners