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Patriot News

Find the latest news on features in Patriot below

For more information on any Patriot Features contact the sales team at

Plink Patrol - Digital Run Sheets

Get rid of paper Run Sheets and streamline Patrol Jobs with Plink Patrols. Patrols have instant access to all the details they need included key, address, User and Job details. During a Job Patrols can create notes or Alerts for Operator action. Simple check lists of each jobs items and scan codes make each Job easy for the Patrol to follow through or can be quickly completed if the Patrol knows the job well. Jobs are automatically sorted adn orded based on their due by times and Plink Alerts notify the Patrol of their Jobs that need attention.

For more information check out the Plink Patrol page

Global Holiday Features

Global public holidays can be assigned to all clients who observe these holidays and can be updated globally for easy advancement of the holiday date each year. Clients can be set during the period of the holiday or have adjusted times. Client bulk update also allows for easy assignment of public holidays to groups of clients.

For more information on Global Holidays check out the Patriot Documentation Library contact the sales team at

Global Holidays

Plink iOS

Plink Patrols and Plink First Response is now on iOS

For more information check out the Plink Patrol page

or the Plink First Response page

Plink iOS


VANDERBILT FlexC has now been integrated into Patriot through the development of the Patriot FlexC IP Module. This allows direct communication from FlexC Panels such as Vanderbilt SPC IP and GPRS panels direct into Patriot. This includes polling functionality.

For more information on FlexC and other Patriot IP Modules contact the sales team at

ICA and Plink Updates

ICA Users can now view and update No Signals Received Monitoring details through the web and Plink app, view Response with a new 'Response Plan View' and Plink Duress buttons now work with Bluetooth units and customizable phone buttons for quick actioning.

For more information on Internet Client Access visit the ICA webpage

Signal Polling ICA

Run Reports From the Patriot Task Service

Reports now no longer need to be run on a workstation and can be run from a Report Task setup on the Server or another Task Service Server. This removes the need to have a workstation client logged in for report running and the Task is monitored to ensure it is running.

The Print previews for running reports manually has also been updated to improve performance and will now be previewed in their native format.

Plink - Patrol app

Patriots Patrol app will allow you to dispatch jobs directly to the Patrol phone, receive instant updates and status changes and the results of the Patrol. The Patrol app also provides welfare checks and duress functions to keep your patrol safe and Patrol Site Check mode allowing patrols to scan NFC and QR codes.

For more information check out the Plink Patrol page

Plink Patrol app

Permaconn Arm / Disarm and Output Control through Patriot, ICA & Plink

Permaconn units can now be armed and disarmed from Patriot, ICA and Plink. Operators can arm and disarm panels form within the Patriot UI for end Users when requested and control ouputs to open doors etc. Bureaus, Users and Techs can use their ICA or Plink app to control their panel if given correct security rights.

Permaconn arm and disarm

Updated Dahua, Mobotix and Hikvision SDK integration

The Hikvision, Dahua and Mobotix integration has been updated to work with the latest hardware from these top camera brands. If you are monitoring these brand camera systems then please request the latest files from sales or support. Direct to DVR polling is now also available with Hikvision

For more information email Patriot support or Sales

Arm / Disarm and Output Control for SkyCommand & T4000 panels through Patriot, ICA & Plink

Innerrange and third party panels connected with a T4000 using SkyCommand can now be armed and disarmed from Patriot. Operators can arm and disarm panels form within the Patriot UI and end Users, Bureaus and Techs can use their ICA or Plink app to control their panel if given correct security rights.

T4000 Arm and Disarm

Plink - First Response App

The Plink First Response App has been updated and now allows for new options on late to close and for updated ICA notifications. End Users can also send notes back when responding to a notification and receive text messages with URL links that quickly take them to the notification response window.

First Response Image

ICA Updates

There are more enhancements for the Internet Client Access including a new test mode tab for easy mangement of test modes for Bureaus & Techs, updated search and filter options for finding clients quickly, work order filtering and additional panel and device information can be displayed. The Station can choose to filter out operator names and operator notes and can protect Operator identity from end users viewing the ICA. Stations can also restrict the time technicians can put sites on test mode to eliminate them leaving sites on test mode longer than necessary.

For more information check out the Internet Client Acccess page

T4000 Arm and Disarm
Additional ICA options

Walk Test Reports

Walk Test Reports provide a report that stations and techs can use to quickly see if there are any faults on sensors at a large site after a walk test.

Walk Test Report

Standard Media Module for Emails with Camera Images

The Standard Camera Media Module allows Patriot to receive emails with a image as an attachment or with a link to a image. Patriot will create an event based on the 'EventType=' details of the email. The Operator will receive the image from the attachment or the link in the Patriot Camera Event View UI as with other camera events.

Standard Camera Media

SIA DC09 IP Module

SIA DC09 is a IP/GRPS alarm signal protocol that is used by different panels, communicators and services from around the world.

Remote Access provide security & smart home services throughout the world including Australia and New Zealand. As well as having great business solutions seamlessly connects the key devices in your home on one platform — so they work together and work smarter.

For more information on check out the website link here: Website

Remote Access


The latest series of the Trikdis communicators allow the SIA DC09 format and are compatible with Paradox, DSC, GE Interlogix and Texecom alarm panels.

For more information on Trikdis communicators check out the website link here: Trikdis Communicators

Remote Access


Jablotron have been producing alarm systems for 25 years. They produce both smart systems for residental customer with easy to control innovative functions and alarm systems for commercial sites. IP enabled Jablotron panels can be selected to use the DC09 format to send signals directly to Patriot, no receiver required.

For more information Jablotron Panels check out the website link here: Jablrotron Website

The SIA DC09 IP module is a verstile solution for IP / GPRS monitoring because it is used by many manafactures of security hardware and services worldwide. If your station would like to trial the Patriot SIA DC09 module to test at your station or would like to know if has been tested with a specific panel then email Patriot Sales at

Click here for a full lists of Patriot IP Modules

Updated Test Mode Restore Handling

Restore tracking will now work if a client is on temporary test mode only. The failed to restore signals will be delayed until the time that test mode is scheduled to expire.

Test Mode

Updated Performance Monitoring

Updated Performance Monitors can help stations to identify bottlenecks and improve system and enviroment performance based of the results and analysis.

Performance Monitoring

Bureau Notes for Response

Bureau Notes allow useful instructions and information specific to a Bureau or Dealer to be displayed in the Response Screen during Activations from their customers. These can popup ( set in the Systemwide -> Activation settings ) by default or the operator can view these by clicking the information icon beside the Bureau name.

Keyboard Shortcuts

Flexible Response Instructions

With the User Type Instructions, Action Plan Instructions and Instruction overrides you can tweak the messages the operators will see during response to meet the exact requirements of the Bureau, client and signal type of the event.

Keyboard Shortcuts
Keyboard Shortcuts
Keyboard Shortcuts

Enhanced Search for Signals and Client History

Enhanced search options in the Signals window and Client History can make finding signals and events easier. Being able to filter specific action plans, search for key words and filter results on specific time frames will help operators perform searches faster and more effective.

Keyboard Shortcuts

Additional Signal Indicator

If a client receives additional signals after an Activation has been picked up or an activation has not been picked up additional icon will show this on the client in the Activation Queue and the Client Search respectively.

Keyboard Shortcuts

Keyboard Shortcuts

Customized Keyboard Shortcuts make access to common windows in Patriot quick and easy. Being able to customize this per workstation allows operators to use the set of keyboard shortcuts they find most useful.

Keyboard Shortcuts

Commissioned / Decommissioned button

Commissioned / Decommissioned buttons provide a quick way to turn a client online or offline and automate the dates for reporting and billing.

Commissioned / Decommissioned button

Activation Notes

Activation Notes allow an operator to see the last Operator note for an event directly from the Activation window.

Activation Notes

Additional ICA Options

Additional ICA options allow you to further customize what users are able to view and do in ICA. You can now filter out operator names as well as full operator notes so you can choose what the end user sees in their signal history and can protect Operator identity. You can also restrict the time technicians can put sites on test mode to eliminate them leaving sites on test mode longer than necessary.

Additional ICA options

Addon Device Updated

Patriot has added the ability to store device serial number, panel type, communicator type, and polling group values for up to two addon devices per client. This helps with billing and storing the addon device information for operator and staff use. The BASE account linking for the Addon Device information is updated and addon templates can be separately linked from the panel details. There is also a new report for listing addon device serial numbers.

Updated Internet Client Access with new features

Patriot Internet Client Access allows customers 24/7 access to their signal and activation history, response configuration and site details. Bureaus have insant access to their clients where they can update details, create work orders and generate a variety of reports. ICA Security groups allow different access for technicians to use while on site so they can put site zones on test mode and check live signal deails without contacting the station.


More details on the new Internet Client Access can be found here or by contact sales@patriotsystems

New Samsung Camera Integration

With the Samsung Camera Module your station will be able to monitor Samsung DVR units. This will allow live feed and review from the DVR as well as two way audio. Patriot will also be able to receive events from the camera system and show event clips with live feed in the CatchIT event view.

Samsung Integration

Generate a Emergency Temporary License

Need a license quickly? Log into your website portal and gain an emergency 14 day license – This license will be compatible on your main server or backup servers.

Log in to the Patriot Web portal

Test Mode Warnings

Test Modes can now have a warning alarm so your opertors are warned when certain test modes are about to expire.Default behaviour controlled by new system setting.

Test Mode Log Expire Settings

More details on Test Mode and the warning system can be found in the Patriot Library

Report Settings

Added the ability to configure which type of operator notes / actions appear on the incident reports. This can be configured from the System Settings -> Printer Settings.

Report Settings

RTSP Camera Interface

Stream live feed from RTSP compatible cameras. These cameras can be linked to zones at a site and appear for operators to view exactly what is happening on site to make a quick and effective call for response.

Additional alarm sounds

Added 3 additional new alarm sounds allowing further customisation of response plan sounds.

Release Activations

A button has been added to the response window allowing the activation to be easily released (put back to new state). New Operator Security option controls the availability of this button.

Release Activation

Enhanced Response Instructions

Patriot dispatch and action plan instructions have been enhanced allowing stations to further customize the response list instructions that the operators follow. By being able to stipulate instructions by User, Zone, Site, Action Plan and Dispatch you can create an easy to maintain instruction system that generates easy to follow response instructions for operators to follow.

Enhanced Camera Interfaces

The camera review and live view interface has been enhanced to make camera monitoring more effective. All controls relating to reviewing previous recorded footage are now located under the ‘Review’ tab.

There have also been frame advance / rewind buttons added, viewport selector to buttons to speed up camera selecting, updated playback to allow selection of seconds and additional option to default Multiview settings.

Other recent camera updtes include

  • Added the ability to assign non camera zones to cameras. This allows non camera zones to trigger video verification events, and display the appropriate camera(s) live feed for verification.

  • Support for monitoring DVR's on separate areas to the alarm panel on site and allowing a DVR's cameras to be viewed across all areas of a client.

  • Added support for multiple DVR's at one premises

  • Enhanced polling on individual DVR's

  • Avigilon Camera Module released: Supports event reporting, telemetry, audio, polling, reference frames, guard tour.

Check out more details on the Patriot camera system on the cameras page

Patriot security alarm and camera partners

Video Tutorials

Video tutorials help new operators get an understanding of Patriot and advanced operators pick up time saving tips and tricks.

Patriot Videos


View our full library of documentation on Patriot and Patriot Modules by logging in here

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About Us:

Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.

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UK: +44 (0) 161 7381301

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