Start Monitoring with Confidence
The Essentials Pack is included as standard with every Patriot Systems plan, giving your Alarm Receiving Centre (ARC) a powerful and reliable foundation from day one. Built on the industry's most advanced alarm monitoring software, the Essentials Pack delivers all the core tools an ARC needs to operate: from web portal access and mapping through to signal handling, reporting and secure dispatch communication.
The Core Foundation for Alarm Receiving Centre Operations
Whether you're establishing a new ARC or scaling an existing operation, the Essentials Pack provides everything your team needs to get up and running quickly and confidently. Operators gain real-time visibility through integrated monitoring and alarm attendance functions, viewing activation queues and managing responses efficiently.
With 24/7 Web Portal Access, your team, along with bureaus, technicians and end users, can manage accounts, update response lists and generate reports from anywhere. And with GuardLink included as standard, dispatch job communication is faster, more secure and fully compliant.
Event Handling That Scales
24/7 Anywhere Access
Fast, Secure Dispatch
What's Included
The Essentials Pack covers the full range of capabilities your ARC needs as its core operating platform.
Mapping
Equip your operators with integrated internet mapping to quickly identify site locations, supporting faster and more informed response decisions.
Work Orders & Technician Management
Manage technician tasks and work orders directly within the platform, improving job tracking, accountability and scheduling across your operation.
Reporting & Data Management
Access comprehensive reporting tools alongside bulk update, import and export capabilities, giving you full control of your data and the insights needed to manage and grow your monitoring business.
Dealer / Bureau Features
Support bureau and dealer relationships with dedicated management tools, including bureau branding, account management and tailored portal access for each bureau partner.
Click to Dial
Speed up operator response with integrated Click to Dial capability, enabling direct calls from within the platform without manual number entry.
Email Notifications
Automatic email notifications the moment an alarm or signal arrives, manual messages when an operator needs to send one, bulk email to many users at once, and reports delivered straight to the inbox.
Role Based Security Groups
Role based permissions allow full control over the different groupings of access for all types of users with over 100 editable permissions.
Our Smart Guard Dispatch Tool
GuardLink simplifies guard dispatch management for ARCs. Included with every Essentials Pack plan, it lets operators send job information instantly and accurately to patrols, giving complete visibility of every alarm event from start to finish.
Operators work from one simple interface with no need for phone calls, additional web portals or multiple systems. Responders can accept, reject, cancel and complete jobs, and provide real-time updates including notes, docket numbers, onsite and offsite times, signatures and photos.
Web Portal Access
Give your customers, dealers, technicians and operators 24/7 access to Patriot Systems from any browser. Security groups let you control what each user can see and change: customers see only their own sites, dealers manage their own accounts, technicians work on the sites they service, and operators respond to alarms.
Book a Demo
Fill in the form to request a remote demonstration and our team will be in contact.
1
We review your request
Tell us about your team and current setup in the form. We'll build the demo around your business needs.
2
A specialist gets in touch
We'll reach out to find a time that suits you and your team.
3
Your tailored demo
A remote walkthrough of the Patriot Systems features that matter to your operation.