Log a case online and track it through to resolution or call any of our regional numbers. Support subscribers also get access to technical documentation, software updates, feature requests and supervisor tools.
Get in touch
Log a ticket via the support portal for the fastest response.
AUS: +61 (0) 7 3088 4925
If there is no response within 30 minutes, please call the emergency backup number.
Backup emergency number
+44 (0) 161 464 3299Email our support team for any general questions. If you require urgent support, please log a support ticket via the portal.
Find user guides, release notes and technical documentation for every version of Patriot Systems in the online documentation library.
Search by topic to get step-by-step help with setup, configuration, reporting and day-to-day operation.
View DocumentationPatriot Systems is backed by a comprehensive Software Assurance Service, providing 24/7, 365-day expert support to keep your Alarm Receiving Centre (ARC) running at peak performance. Support subscribers benefit from direct access to Patriot System's technical team via secure remote desktop sessions, priority response for urgent issues, and a fully trackable online case management system.
Ongoing access to software updates ensures your station stays current with the latest features, signal formats and communication protocols. Subscribers also gain access to the exclusive Patriot Systems client portal, offering extensive technical documentation, configuration tools and resources for ARC supervisors and managers.
Support Portal